Privacy Policy

■ Collection of Personal Information
I’MSEP Co., Ltd. (hereinafter referred to as "the Company") collects personal information of customers (information including name, address, date of birth, gender, occupation, telephone number, email address, etc., as well as information that, although not in itself sufficient to identify a specific individual, can readily be cross-referenced with other information so that, through such cross-referencing, a specific individual can be identified). When collecting such personal information, the Company will, in advance, inform customers of the purpose and details of its use, and will collect personal information only after obtaining their consent.

■ Management of Personal Information
The Company appoints a Personal Information Management Officer to ensure that customers' personal information is managed appropriately and securely. The Company takes preventive measures against unauthorized access to, loss, destruction, alteration, or leakage of personal information, and in the unlikely event that such an incident occurs, will promptly implement corrective measures.

■ Use of Personal Information
Personal information registered with the Company will be used for the following purposes.

・When making various contacts with customers, providing services to customers, or shipping products to them.

・When sending seasonal greetings or expressions of appreciation, or when providing various information from the Company by email or by direct mail by post (or postcard, etc.).

・When responding appropriately to inquiries.

■ Modification and Cancellation of Personal Information
If a customer wishes to inquire about, modify, or cancel their personal information, please contact the Company's contact desk for customers. From the standpoint of preventing leakage of personal information and ensuring its accuracy and security, except in cases where a special procedure is prescribed by law, the Company will conduct the necessary investigation without delay, and only when it has been confirmed that the request is made by the customer themselves, the Company will, in accordance with the provisions of laws and regulations, disclose, correct, add to, suspend the use of, or delete the customer's personal information without delay.

■ Exceptions to the Management of Personal Information
With respect to companies that are necessary for completing transactions between the Company and customers, the Company may, limited to the minimum information necessary, disclose information after notifying customers in advance of the recipients of the information and the purpose of its use, and obtaining the customer's prior consent.

■ Inquiries
Inquiries regarding procedures concerning customers' personal information will be accepted via the email form. The Company takes every measure to protect customers' personal information as described above; however, we kindly ask that customers themselves also exercise sufficient care in managing their information. The contents above may be changed when the Company introduces new services in the future.
The timing and details of any such changes will be announced to customers on this page or an equivalent page.